Terms and Conditions of Sale

Terms and Conditions of Sale (TCS)

These Terms and Conditions of Sale (hereinafter the “TCS”) govern the contractual relationship between the website www.garlixir.com , operated by GARLIXIR (hereinafter the “Seller”), and any individual or legal entity making a purchase through the website (hereinafter the “Customer”).

By placing an order on the website www.garlixir.com , the Customer acknowledges having read these TCS and accepts them without reservation.


1. Seller Information

GARLIXIR
📧 Email: contact@garlixir.com
🌐 Website: www.garlixir.com

The Garlixir website is an online store specializing in the sale of supplements and wellness products made from natural ingredients, particularly garlic based products.


2. Products

The products offered for sale are described and presented with the greatest possible accuracy.

Images, photographs and descriptions are provided for informational purposes only and are not contractually binding.

Products are offered subject to availability.


3. Prices

Prices displayed on www.garlixir.com are shown in the local currency and include all applicable taxes where required.

The Seller reserves the right to modify prices at any time.
Products are invoiced based on the rates in effect at the time the order is confirmed.

Any shipping costs are indicated before the final validation of the order and may vary depending on the destination or the selected delivery method.


4. Orders

The Customer may place an order through the online purchasing process on the website www.garlixir.com .

Any order implies full and unconditional acceptance of these TCS.

Once the order has been validated, the Customer will receive a confirmation email summarizing the order.

The Seller reserves the right to refuse or cancel any order in the event of a prior dispute with the Customer or suspicion of fraud.


5. Payment

Payment is due immediately at the time of ordering.

Major secure payment methods are accepted (Visa, Mastercard, American Express and the payment solutions available on the website).

Transactions are secured using an SSL encryption system.


6. Delivery

Orders are generally prepared and shipped within 24 to 72 business hours after payment confirmation.

Delivery times may vary depending on the destination, the carrier and logistical conditions.

The Customer is responsible for the accuracy of the delivery information provided.
Garlixir cannot be held responsible for delivery delays or failures due to an incorrect or incomplete address.


7. Right of Withdrawal

In accordance with applicable legislation, the Customer has a period of 14 days from receipt of the product to exercise the right of withdrawal without having to provide any reason.

⚠️ Hygiene products and supplements: for hygiene and safety reasons, any opened, used or unsealed product cannot be returned.

The returned product must be intact, unused and in its original packaging.

Return shipping costs are the responsibility of the Customer, except in the case of a defective or non-compliant product.

To exercise the right of withdrawal, the Customer must contact:
📧 contact@garlixir.com


8. Refunds

After receipt and verification of the returned product, the refund will be issued within 5 to 10 business days using the same payment method as the one used for the initial purchase.

The Seller reserves the right to refuse a refund if the return conditions are not respected.


9. Legal Guarantees

Products benefit from the legal guarantees of conformity and against hidden defects in accordance with applicable consumer protection laws.

In the event of a defective or non-compliant product, the Customer may contact:
📧 contact@garlixir.com


10. Liability

Garlixir cannot be held responsible for damages resulting from improper use of the product or use that does not comply with the provided instructions.

The Seller's liability cannot be engaged in the event of force majeure or a fault attributable to the Customer.


11. Intellectual Property

All elements of the website www.garlixir.com (texts, images, logos, trademarks, graphics, design) are the exclusive property of Garlixir.

Any reproduction, in whole or in part, is strictly prohibited without prior written authorization.


12. Personal Data

The personal data collected is necessary for order processing and customer service management.

In accordance with applicable data protection regulations, the Customer has the right to access, rectify and delete their data by contacting:
📧 contact@garlixir.com


13. Governing Law and Disputes

These TCS are governed by the applicable laws of the Seller's place of establishment.

In the event of a dispute, the parties will seek an amicable solution before taking any legal action.

Contact form

Send us an email

You can reach us any time by email contact@veltrowomen.com

We answer every email within 24 hours, Monday through Friday.

Have a question? We've got answers

Can't find your answer? Email us at contact@veltrowomen.com

Shipping & returns

Your order ships within 24 to 48 hours. After that, allow 7 to 10 business days for delivery.
No — shipping is completely free on every order.
As soon as it ships, you'll get a tracking number by email. You can track your package any time on our tracking page: veltrowomen.com/apps/parcelpanel
Returns and exchanges are completely free. If there's any problem with your order, contact us at contact@veltrowomen.com and we'll take care of it.
There are no customs fees to expect on deliveries within the United States. The price you see is the final price, no surprises.
First check your package status on our tracking page. If it's still delayed, email us at contact@veltrowomen.com and we'll sort it out.

Ordering

Email us as soon as you can at contact@veltrowomen.com. If the order hasn't shipped yet, we'll cancel it and refund you.
Get in touch quickly at contact@veltrowomen.com with your order number. As long as the package hasn't shipped, we can update your address.
Check your spam folder first. If it's still not there, email us at contact@veltrowomen.com and we'll resend your confirmation.

Payment

We accept credit and debit cards, PayPal and Apple Pay — all secured at checkout.
Yes. A receipt is generated automatically and emailed to you once your order is confirmed.
Absolutely. All payments are processed through secure, encrypted systems. Your card details are never stored on our site.
Yes. Your personal information is handled confidentially and is never sold to third parties.
You're charged at the moment your order is confirmed.
All our prices are shown and charged in US dollars (USD).
Check your payment details and your card limit, then try again. You can also use another payment method (PayPal, Apple Pay). If the problem continues, contact us at contact@veltrowomen.com.

Service & guarantees

For any question, email us at contact@veltrowomen.com. We'll get back to you as quickly as we can.
Email us at contact@veltrowomen.com and describe the issue (with photos if you can). We'll find a solution quickly: exchange or refund.
You get a 30-day money-back guarantee. If you're not completely happy, contact us and we'll refund you. Once the refund is issued, allow about 3 business days for the funds to arrive, depending on your bank.