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Last Updated: August 27, 2026
VELTRO operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, our customer, with a personalized shopping experience (collectively, the “Services”).
VELTRO is powered by Shopify, which enables us to provide the Services.
This Privacy Policy describes how VELTRO collects, uses, discloses, and otherwise processes your personal information when you access or use the Services, make a purchase or other transaction, communicate with us, or otherwise interact with us.
If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control with respect to such privacy matters.
Please read this Privacy Policy carefully.
By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the privacy practices described below.
When we use the term “personal information,” we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you or your household, where applicable under law.
Personal information does not include information that has been lawfully anonymized, de-identified, or aggregated so that it cannot reasonably be used to identify or relate to you.
Depending on how you interact with the Services, the products and features you use, and applicable law, we may collect or process the following categories of personal information:
Including:
Name;
Billing address;
Shipping address;
Telephone number;
Email address.
Including information related to payments and transactions, such as:
Payment card details;
Payment method;
Payment confirmation;
Billing details;
Transaction information.
Payment information may be collected and processed directly by Shopify, payment processors, banks, card networks, or other payment service providers rather than stored directly by VELTRO.
Including:
Username;
Password or authentication credentials;
Account preferences;
Saved settings;
Customer account information.
Including:
Products you view;
Products added to your cart;
Purchases;
Returns;
Exchanges;
Cancellations;
Order history;
Shopping preferences.
Including information you provide when you:
Contact customer support;
Submit a question;
Send us an email;
Participate in a survey;
Submit a review;
Communicate with us through social media or other channels.
Including:
IP address;
Browser type;
Device type;
Operating system;
Network information;
Cookie identifiers;
Advertising identifiers;
Other device or online identifiers.
Including information about how you interact with the Services, such as:
Pages viewed;
Products viewed;
Links clicked;
Time spent on pages;
Website interactions;
Shopping behavior;
Referring websites;
Approximate location derived from your IP address;
Dates and times of access.
Depending on your interactions with us and your privacy settings, we may process information relating to:
Advertising engagement;
Marketing preferences;
Products you have shown interest in;
Website activity;
Interactions with our advertisements;
Advertising and marketing attribution.
We may collect personal information from the following sources:
For example, when you:
Place an order;
Create an account;
Contact customer support;
Subscribe to marketing communications;
Submit a review;
Participate in promotions;
Otherwise provide information to us.
We may automatically collect certain information through:
Cookies;
Pixels;
Tags;
Software development kits;
Local storage;
Similar tracking technologies.
Because our store is powered by Shopify, Shopify may collect and provide information necessary to operate our store, process transactions, prevent fraud, personalize experiences, and provide Shopify functionality.
We may receive information from companies that help us operate our business, including:
Payment processors;
Fulfillment providers;
Shipping companies;
Customer support providers;
Analytics providers;
Fraud prevention providers;
Advertising platforms;
Email and SMS providers.
We may receive information from advertising networks, social media platforms, marketing partners, analytics providers, and other business partners where permitted by applicable law.
Depending on how you interact with us, we may use personal information for the following purposes.
We may use personal information to:
Process and fulfill orders;
Process payments;
Manage customer accounts;
Arrange shipping and delivery;
Process returns and exchanges;
Provide customer support;
Maintain shopping carts;
Remember preferences;
Provide product recommendations;
Improve our website;
Develop and improve our products and Services;
Personalize your shopping experience.
Where permitted by applicable law, we may use personal information to:
Send promotional emails;
Send SMS marketing where you have provided any consent required by law;
Display advertisements;
Measure advertising performance;
Personalize advertisements;
Create audiences for advertising campaigns;
Recommend products based on your interests or activity.
Depending on applicable state law, certain advertising activities may be considered targeted advertising, cross-context behavioral advertising, sharing, or sale of personal information.
Where required by law, you may have the right to opt out of these activities.
We may use personal information to:
Authenticate accounts;
Detect fraudulent transactions;
Prevent unauthorized access;
Investigate suspicious activity;
Protect our customers;
Protect our business;
Secure the Services.
We may use personal information to:
Respond to questions;
Provide customer service;
Send order confirmations;
Send shipping updates;
Provide transaction-related communications;
Resolve disputes;
Contact you regarding your account or orders.
We may use personal information to:
Comply with applicable laws and regulations;
Respond to lawful government requests;
Respond to subpoenas, warrants, or court orders;
Investigate legal claims;
Enforce our Terms of Service;
Protect our legal rights;
Protect the rights, safety, and property of customers, VELTRO, or others.
We may disclose personal information to third parties where reasonably necessary to operate our business, provide the Services, comply with applicable law, or for the purposes described in this Privacy Policy.
This may include disclosure to the following categories of recipients.
We share personal information with Shopify because Shopify provides the e-commerce infrastructure that powers our store.
We may disclose information to companies providing services on our behalf, including:
Payment processing;
Order fulfillment;
Shipping and logistics;
Cloud hosting;
Customer support;
Fraud prevention;
Data analytics;
Email delivery;
SMS services;
Website functionality.
We may disclose or make information available to advertising, analytics, social media, and marketing partners in order to:
Measure advertising performance;
Display personalized advertising;
Analyze customer behavior;
Improve marketing campaigns;
Understand how customers interact with our Services.
Depending on applicable law, certain of these activities may constitute the sale or sharing of personal information or the processing of personal information for targeted advertising.
Where legally required, you may opt out of these activities.
We may disclose information to business partners when necessary to provide products, services, integrations, promotions, or functionality requested by you.
We may disclose personal information when you direct us to do so or consent to the disclosure.
For example, information may be shared:
With shipping carriers to deliver your order;
Through social media integrations;
Through third-party login or account integrations.
Personal information may be disclosed as part of an actual or proposed:
Merger;
Acquisition;
Financing;
Reorganization;
Bankruptcy;
Sale of assets;
Corporate restructuring.
We may disclose information if we reasonably believe disclosure is necessary to:
Comply with applicable law;
Respond to lawful requests;
Enforce our agreements or policies;
Prevent fraud;
Protect our rights;
Protect customers or third parties.
Our Services are hosted and powered by Shopify.
Shopify collects and processes personal information relating to your access to and use of Shopify-powered stores in order to provide and improve its services.
Information you provide through our Services may be transmitted to Shopify and to third parties that support Shopify's services.
Shopify may also use information regarding your interactions with our store, other Shopify merchants, and Shopify services to provide features, personalization, security, analytics, advertising, and other functionality in accordance with Shopify's own privacy practices.
In certain circumstances, Shopify independently determines how and why personal information is processed.
For more information regarding Shopify's privacy practices and the rights available to you, please review Shopify's current consumer privacy documentation and privacy controls. Shopify maintains separate privacy information for consumers interacting with Shopify-powered merchants.
We and our service providers may use cookies, pixels, tags, web beacons, local storage technologies, and similar technologies to:
Operate the website;
Remember your preferences;
Maintain your shopping cart;
Analyze website usage;
Measure performance;
Prevent fraud;
Personalize content;
Measure advertising;
Provide targeted or personalized advertising where permitted.
Some cookies are necessary for the operation of the Services, while others may be used for analytics, personalization, or advertising.
You may be able to manage certain preferences through:
Your browser settings;
Cookie or privacy controls provided through our website;
Applicable privacy preference mechanisms.
Disabling certain cookies may affect the functionality of the Services.
We may work with advertising platforms and marketing partners to provide advertising based on your activity across websites, applications, merchants, or services.
Depending on your state of residence and applicable law, this may be considered:
Targeted advertising;
Cross-context behavioral advertising;
Sharing of personal information; or
Sale of personal information.
Where applicable, you may have the right to opt out of these activities.
If our Services display a “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” or similar privacy control, you may use that mechanism to submit an applicable opt-out request.
We may also recognize legally required browser-based universal opt-out preference signals, such as Global Privacy Control (GPC), where required by applicable law.
For example, Colorado requires covered businesses to honor recognized universal opt-out mechanisms for targeted advertising and certain sales of personal data, and California law provides opt-out rights for certain sales or sharing of personal information.
The Services may contain links to websites, platforms, or services operated by third parties.
If you follow a link to a website not owned or controlled by VELTRO, that third party's privacy practices will apply.
We encourage you to review the privacy policies and security practices of third-party websites before providing personal information.
We are not responsible for the privacy, security, accuracy, availability, or content of third-party websites or services.
Information you post publicly or semi-publicly through social media platforms or other third-party services may be visible to other users.
The Services are not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13.
If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact us using the information provided below so that we can review and, where appropriate, delete the information.
We do not knowingly sell or share personal information of individuals under the age of 16 where such activity would require affirmative authorization under applicable law.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no security system, internet transmission, or electronic storage method can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
Please avoid sending highly sensitive or confidential information through unsecured communication channels.
If you maintain an account with us, you are responsible for maintaining the confidentiality of your account credentials.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide the Services;
Maintain your account;
Complete transactions;
Provide customer support;
Comply with tax and accounting obligations;
Prevent fraud;
Resolve disputes;
Enforce agreements;
Meet legal and regulatory requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.
Depending on the state in which you reside and whether applicable legal requirements and thresholds are met, you may have certain rights regarding your personal information.
These rights may include:
You may have the right to request information regarding the personal information we collect, use, disclose, sell, or share about you.
You may have the right to request deletion of certain personal information we maintain about you, subject to legal exceptions.
You may have the right to request correction of inaccurate personal information.
You may have the right to receive certain personal information in a portable and usable format.
Where applicable, you may have the right to opt out of the sale or sharing of personal information.
Residents of certain states may have the right to opt out of processing personal information for targeted advertising.
Where applicable law provides such a right and we process qualifying sensitive personal information, you may have the right to limit certain uses or disclosures.
We will not unlawfully discriminate against you because you exercise a privacy right available under applicable law.
California law, for example, provides covered consumers with rights including access, deletion, correction, opt-out, limitation in certain circumstances, and protection against discrimination for exercising privacy rights.
To submit a privacy request, please contact us at:
Please include sufficient information for us to understand your request.
We may need to verify your identity before fulfilling certain requests.
Verification may require information reasonably necessary to match your identity with information already maintained by us.
You may also be permitted under applicable law to designate an authorized agent to submit a request on your behalf.
In such cases, we may request evidence demonstrating that the agent has authority to act for you and may also request direct identity verification from you.
We will respond to verified privacy requests within the time required by applicable law.
You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in our marketing emails.
If you unsubscribe from promotional communications, we may continue to send non-promotional communications, including:
Order confirmations;
Shipping notifications;
Customer service messages;
Account notifications;
Security notices;
Legally required notices.
For SMS marketing, you may use the opt-out mechanism provided in the applicable message, such as replying STOP, where applicable.
If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to VELTRO, you may have additional rights regarding your personal information.
These may include the right to:
Know what categories and specific pieces of personal information we have collected about you;
Know the categories of sources from which personal information was collected;
Know the business or commercial purposes for collecting, selling, or sharing personal information;
Know the categories of third parties to whom information is disclosed;
Request deletion;
Request correction;
Opt out of the sale or sharing of personal information;
Limit certain uses or disclosures of sensitive personal information, where applicable;
Exercise applicable rights without unlawful discrimination.
California requires covered businesses to disclose these rights and explain how consumers may exercise them.
If applicable to our practices, California residents may submit requests through the privacy controls available on our website or by contacting:
Residents of certain U.S. states may have additional privacy rights under state privacy laws.
Depending on the applicable law, these may include rights to:
Access personal information;
Correct inaccurate information;
Delete personal information;
Obtain a portable copy of personal information;
Opt out of targeted advertising;
Opt out of certain sales of personal information;
Opt out of certain profiling activities;
Appeal certain privacy request decisions.
Where applicable law provides a right to appeal a privacy request decision, you may submit an appeal by contacting:
Please include “Privacy Appeal” in the subject line and provide information regarding the request and decision you wish to appeal.
If you have concerns regarding how we handle personal information, please contact us first so that we can review your concern.
You may also have the right to contact your state Attorney General or another applicable regulatory authority depending on your state of residence and applicable law.
Although VELTRO currently sells products only within the United States, our service providers, including Shopify and other technology providers, may process or store personal information in locations outside your state or outside the United States.
Where information is transferred internationally, we and our service providers will handle such transfers in accordance with applicable legal requirements.
We may update this Privacy Policy from time to time to reflect:
Changes to our privacy practices;
Changes to our Services;
Operational changes;
Legal or regulatory requirements;
Changes to technologies we use.
When we update this Privacy Policy, we will post the revised version on this website and update the “Last Updated” date.
Where required by applicable law, we will provide additional notice regarding material changes.
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise a privacy right, please contact us at:
VELTRO
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@veltrowomen.com
For purposes of applicable privacy laws, VELTRO is the business or controller responsible for personal information collected through our Services, except where another party, such as Shopify, independently determines the purposes and means of processing personal information.